On February 23, I placed an order through Fruugo from a seller named Hebei Liurui International Trade for a bag enema product. Although the product price was approximately $9, the shipping cost was nearly twice the price of the product, bringing the total to over $12. I do not want to pay such an excessively high shipping fee for this type of item, and I do not find this reasonable. My order number is 228444801. I contacted both Fruugo and the seller in writing regarding this issue, but I have not received any response so far. I request that my order be completely canceled and that the full product price and shipping cost be refunded to me in full.
On February 9, 2026, I placed an order on Fruugo for a product called “Sukuşi.” Although the listed price of the product was approximately $30, a total of about $48 was charged to my debit card. Despite the significant difference between the displayed price and the amount charged, I did not see any ...
I placed order number 197313640 through Fruugo. When the product arrived in Turkey, I was informed that extremely high customs fees were required, so I chose not to accept the delivery and had the item returned from customs with my knowledge and approval. As a result, the product was never delivered...
On January 20, I ordered a hearing aid through Fruugo. The order tracking page shows that my product was delivered on February 11, but it was never delivered to me. I did not receive any call from the shipping company, and no delivery was made to my address. During this process, I was unable to find...
On February 17 at 5:59 PM, I placed an order on Fruugo for a product called “Durable 3D Printing Pen Accessories – 3D Pen Tip Replacement Four-Pack.” Immediately after placing the order, I realized it was a mistake and tried to cancel it right away. However, despite trying for nearly two hours, I wa...
On February 1, 2026, at around 10:00 PM, I placed an order on the Frugo website for an electronic product called a mist humidifier module and paid approximately $230 by credit card. Shortly after placing the order, at around 11:00 PM the same day, I changed my mind and canceled the order through the...
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