On February 17 at 5:59 PM, I placed an order on Fruugo for a product called “Durable 3D Printing Pen Accessories – 3D Pen Tip Replacement Four-Pack.” Immediately after placing the order, I realized it was a mistake and tried to cancel it right away. However, despite trying for nearly two hours, I was unable to get any support and my cancellation request was not processed. Even so, I later received an email stating that my shipment had been confirmed. For my order number 227620098 on Fruugo, I am experiencing hardship because my timely cancellation request was ignored. I request that my order be fully canceled and that my payment be refunded in full.
On January 30, 2026, I placed order number 222405549 on Fruugo for a Lego soldier figures product. About 15–20 minutes after placing the order, I realized that I had purchased the wrong item and immediately attempted to cancel it the same day, January 30, 2026. However, despite all my efforts, I was...
On February 9, 2026, I placed an order on Fruugo for a product called “Sukuşi.” Although the listed price of the product was approximately $30, a total of about $48 was charged to my debit card. Despite the significant difference between the displayed price and the amount charged, I did not see any ...
On January 20, I ordered a hearing aid through Fruugo. The order tracking page shows that my product was delivered on February 11, but it was never delivered to me. I did not receive any call from the shipping company, and no delivery was made to my address. During this process, I was unable to find...
I canceled my order (175255324) on the same day I placed it, and Fruugo confirmed via message that I would receive a refund within a few business days. However, it has now been two weeks, and I still have not received my money back. I have contacted Fruugo multiple times, but their customer service...
On February 1, 2026, at around 10:00 PM, I placed an order on the Frugo website for an electronic product called a mist humidifier module and paid approximately $230 by credit card. Shortly after placing the order, at around 11:00 PM the same day, I changed my mind and canceled the order through the...
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