I received my 2024 Ford Transit 350L Van as a brand-new vehicle. However, from the very first moment I picked up the vehicle, I encountered an oil-burning problem. The issue has been ongoing continuously. I applied to the authorized service center and also contacted Ford customer service, but no solution was provided and the problem has not been resolved. I have initiated legal action, and my court process is ongoing. My vehicle is still under warranty. I request a one-to-one replacement of my vehicle. I kindly ask that my grievance be resolved and that the necessary procedures be carried out urgently.
I wanted to share an update to the complaint I previously submitted, but I wasn’t able to upload it—probably because the issue I’m facing could potentially affect thousands of vehicles and users. Now, we’ve encountered yet another unexpected problem with our 2025 model Ford vehicle. In the mornings,...
I bought my 2023 model Ford Focus diesel vehicle from Adana Ford Otokoç in May 2024. Although it has only 9300 km mileage, the “engine oil change required” warning appeared for the second time. The first oil change was done at 5373 km, and I was told it was due to time, not oil degradation. However,...
In 2012, I filed a lawsuit regarding a defective product related to my Ford Tourneo Connect. After years of litigation, the decision became final in my favor with the ruling of the 11th Civil Chamber of the Court of Cassation, Case No. 2024/6014 and Decision No. 2025/1044. However, despite the time ...
Hello, we purchased a brand new 2023 model Ford Transit 16+1 minibus on May 26, 2023, from Izmir Ford Arkas dealer. I live in Kocaeli. One month after we bought the car, we received an oil deficiency warning at 6600 kilometers, and we went to the dealer to add oil. Another month passed, and at 13,67...
Comments