I wanted to share an update to the complaint I previously submitted, but I wasn’t able to upload it—probably because the issue I’m facing could potentially affect thousands of vehicles and users. Now, we’ve encountered yet another unexpected problem with our 2025 model Ford vehicle. In the mornings, the engine takes far too long to start, which causes delays and concern with daily use. At the same time, there is a strong raw gasoline smell inside the car, and during ignition, the exhaust sprays a significant amount of liquid into the environment. I went to the service center, including the dealership I purchased from, but they said they couldn’t do anything since the system doesn’t register an error code. For the past six months, we’ve had to drive the vehicle with a new issue every day. I honestly didn’t expect this kind of experience from such a new and expensive car.
I received my 2024 Ford Transit 350L Van as a brand-new vehicle. However, from the very first moment I picked up the vehicle, I encountered an oil-burning problem. The issue has been ongoing continuously. I applied to the authorized service center and also contacted Ford customer service, but no sol...
I bought my 2023 model Ford Focus diesel vehicle from Adana Ford Otokoç in May 2024. Although it has only 9300 km mileage, the “engine oil change required” warning appeared for the second time. The first oil change was done at 5373 km, and I was told it was due to time, not oil degradation. However,...
I purchased a 2024 Ford Kuga in November, and ever since then, it has been a nightmare. For the last 6 months, the service/engine warning light keeps coming on, and I’ve had to take the car to the service center over and over again. Every time, they just hook it up to a computer, upload something, a...
I purchased a new Ford Focus vehicle on October 23, 2020, and since then, I have faced a series of issues: Initially, the steering box and column were replaced under warranty at 12,000 km. Subsequently, the automatic brake system failed. The engine gasket and top cover were replaced under warranty ...
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