I began my bedroom project about a month ago, was really excited and thought I could finish it in no more than a week. I decided to order some vinyl from them to be picked up from this store in Connecticut because The first batch came in, and it was fine, as I kept going realized I’m going to run out of Vinyl before I can finish, decide to order a second batch anyway. What do I get? incomplete delivery! asked the store if they could fix it with what they already have. Nope, they told me all sorts of things about how their system is different and stuff. at this point, one month later, I'm still trying to finish what was supposed to be an easy project. Do you believe it? It seems like two steps back are followed by one step forward thx to their super systems.
I bought three gallons of paint on June 1st because their website said they had it in stock. Now it's almost end of June and looks like the status of the order is still "preparing for shipment." They say it's in stock, but it takes three weeks? Please! They tell me that "special orders" take 30 days...
in early October, we had to send those two triple sofas we got from Vivense to the service. The seating areas were sagging, and we wanted to get that fixed. delivery got postponed not once, not twice, but three times! today was the day! Finally, the sofas arrived at our doorstep. Only one of them a...
I placed an order at the end of February, and it's incredibly frustrating that it still hasn't been fulfilled. There's been no clear communication or updates—just vague responses whenever I inquire about my order. It feels like they're brushing me off without checking the details properly, treating ...
I bought 4 wall sconces from the Vivense brand. Unfortunately, my attempts to reach customer service for technical inquiries were unsuccessful. The products were delivered a week later than originally promised. When I tried to install them, I quickly noticed that they had distinct variations and wer...
I'm still waiting for my order from 16 August to be ready for delivery from the store. I've had to wait quite a while for my previous order, with one taking 23 days and another taking 29 days. Legally, I do not have the authority to request a refund or receive the product. What an appalling system! ...
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