I bought three gallons of paint on June 1st because their website said they had it in stock. Now it's almost end of June and looks like the status of the order is still "preparing for shipment." They say it's in stock, but it takes three weeks? Please! They tell me that "special orders" take 30 days. They don't talk about that anywhere on their website, and they haven't even bothered to give me a rough delivery date, no one knows what's going on. I'm making changes to two bedrooms and the living room! I have paint for one room, but because of this mess, I can't find enough for the other, do I have to drive to every store in town to see if they have enough paint because they can't ship it from one central warehouse?
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
placed this substantial order a month ago, they said it would be delivered by 6/10/24. It hasn’t untill two days ago. The worst part is about to come. In order to get a status update on my order, had to call four times in three weeks. Beyond that, regarding two of those four occasions, I was flat-ou...
I ordered on May 6th and was supposed to ship by May 15th, and arrive by today, yet there have been no updates at all about the status of my order. The customer service reps have always given me vague answers, telling me to "wait another 48 hours." neverhelpful; it's a general message that doesn't e...
I placed an order on Sephora.com on May 28, 2025, and while the estimated delivery date shown at checkout was May 30, it’s now been over a week, and my order status still says “Preparing.” I was expecting the usual 2-day processing and delivery, as promised on the site—but here we are, 7 days later...
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