I'm still waiting for my order from 16 August to be ready for delivery from the store. I've had to wait quite a while for my previous order, with one taking 23 days and another taking 29 days. Legally, I do not have the authority to request a refund or receive the product. What an appalling system! If my order is not delivered promptly, I will express my dissatisfaction to the appropriate channels and refrain from making future purchases from this company. I have encountered this issue on multiple occasions. When I inquired with the store employee, they responded dismissively, stating that it was not their responsibility and that the store was out of stock. What should I do if the item is out of stock? Are you trying to mislead others? I am really annoyed. If you are unable to fulfill your promises, then please refrain from making them, Gratis company!
The order I placed from Gratis on August 24th still hasn't arrived and is stuck at the "received" stage. Despite calling customer service multiple times, they keep stalling by saying "There's a delay, it will be sent shortly." I was supposed to have it in hand this week. I don’t want to return the p...
ordered something but it hasn't been shipped yet, they said there'd be a delay but didn't give me any deets on how long it'll take. they can't give us...
placed this substantial order a month ago, they said it would be delivered by 6/10/24. It hasn’t untill two days ago. The worst part is about to come. In order to get a status update on my order, had to call four times in three weeks. Beyond that, regarding two of those four occasions, I was flat-ou...
I ordered Various items, all of which were either damaged, of poor quality, or never arrived. Now I say don’t waste your time here, it's clear that this website is not operating with customers' best interests in mind. Not only have I received damaged or subpar quality items, but the process of tryin...
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