FamPay Transaction Marked Successful but ₹500 UPI Payment Not Credited

I made a UPI payment of ₹500 on 9 August 2026 through FamPay from my Canara Bank account to my own UPI, and FamPay shows the transaction as successful. The payment was made to NALLAGONI SRIJ** (UPI: 63003477**@yapl) with transaction ID FMPIB6368266911, but the amount has still not been credited to the receiver’s account. After noticing that the money had not reached the receiver, I contacted FamPay customer support. They informed me that the transaction was successful and advised me to wait for one business day in case the amount had not been credited. Despite waiting as instructed, the receiver has still not received the money. I request that this issue be investigated urgently and that the ₹500 be refunded back to my fampay account as soon as possible, or that the amount be properly credited to the intended account without any further delay.