Refund Request For My Payment

12

I am writing about a serious problem I experienced while using the Fam app on my Android device. On 14 August, I accidentally sent two separate payments, one of 500 and one of 800, to the wrong contact in my Fam list. This happened twice on the same day, and the money was transferred to a person I did not intend to send it to. After noticing the mistake, I checked my transactions and I have the transaction IDs that clearly show these two wrong transfers. I am asking for these transfers to be refunded to me and for the necessary review to be carried out on my account and these payments. I request that Fam investigate these two incorrect transfers based on the transaction IDs I can provide and refund the total amount to my account as soon as possible.

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