I Recently Made A Wrong Transaction Using FamPay

I recently made a wrong transaction using FamPay and my money has still not been recovered. On 3 September 2026, in the evening around 5–6 PM, an amount of approximately ₹3,700 was mistakenly sent to the wrong person. The transaction on my FamPay account shows a payment of ₹3,675 to “Ayaz A***” with transaction ID FMPIB6527085263. After noticing the mistake, I contacted FamPay customer support, but I have not received any helpful response or solution. My money is still with the wrong recipient, and I am not getting clear guidance on how this issue will be resolved or if the transaction can be reversed. I clearly state that I do not accept losing this money because of this wrong transfer. I urgently request that this transaction be investigated, that the payment be reversed or recovered, and that the full amount be returned to me in my FamPay balance or original funding source as soon as possible. I also ask to be informed in writing about the steps taken and the final outcome regarding this transaction, as I only want my money back.