FamPay Transfer Reversal Request

I used the FamPay app today to send ₹200 to my sister for Rakshabandhan through FamPay transfer. The payment screen in my app shows that ₹200 has been successfully sent to the FamPay account linked to 9588185***@ybl with a valid transaction ID and date. However, my sister’s FamPay account is already closed, so she has not received this money and cannot access the account. Since the recipient account is closed but the transaction shows as completed on my side, I am stuck and unable to get my ₹200 back. Iby email or in‑app chat; instead, I am first explaining the situation clearly here with the transaction details visible in the attached screenshot. I request that FamPay urgently check this transaction and either reverse it or refund the ₹200 back to my FamPay balance, since the money has gone to a closed account. I also ask to be informed clearly about the reason and status of this transaction.