FamPay Deposit Missing – Refund Request

On 13 August 2026, I made a payment of 2,999.82 ₹ from my Fampay account to Teen Patti Master, which appears on my statement as a transaction to “Hair Lounge”. The amount was successfully deducted from my Fampay balance, but it was never added to my Teen Patti Master account. My Teen Patti Master game ID is 228712***. Even though the payment went through, my in‑game balance did not increase and the deposit is still missing. Because of this, I have effectively paid 2,999.82 ₹ without receiving any service in return. I contacted support about this problem and they only asked me to provide proof, but despite sharing that the money was deducted from my Fampay account and that the deposit is pending, I did not receive any real help or solution. The issue remains unresolved. I request that the full amount of 2,999.82 ₹, which was deducted from my Fampay account but not credited to my Teen Patti Master game ID, be refunded to me as soon as possible. I am ready to share transaction screenshots and any other necessary details to support this request.