Help Me Create a New FamPay Account With My New Mobile Number

25

Dear FamPay Support Team,

I am writing to request your assistance in deleting my old FamPay account so that I can register a new account using my current mobile number.

My name is Richa, and I am trying to create a FamPay account with my new mobile number, +91 92598694**. A few months ago, I created a FamPay account using my previous mobile number. However, I never actively used that account, and I have now permanently lost access to the old phone number.

When I tried to register with my new number, I discovered that my Aadhaar is still linked to my old FamPay account. Because of this, I am unable to complete the registration process. I have also exhausted all three registration attempts, so I can no longer try again.

I respectfully request that you permanently delete or close my old FamPay account associated with my previous mobile number and release my Aadhaar from that account. This will allow me to create a new FamPay account using my current mobile number, +91 92598694**.

If you require identity verification or any additional information to process my request, I will be happy to provide whatever is necessary to confirm my identity and ownership.

Please help me resolve this issue as soon as possible so that I can successfully register and start using FamPay with my new mobile number.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

Richa

Ruchi
August 4 10:03 PM

Please fix this. It is very important for me.

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