FamPay Aadhaar Verification Failed and KYC Cannot Be Completed

I am using Fampay and my Aadhaar based KYC verification failed. In the app I receive a message saying “Your Aadhaar verification failed” and I am not able to complete my KYC through the normal process. Because of this problem I cannot use my account properly and I am unable to proceed with the services that require full KYC. I have tried to complete Aadhaar verification through the app, but it still fails and does not allow me to move forward. I request that my KYC be completed manually by your team, or that you reactivate the Aadhaar verification option so that I can successfully complete KYC and use my Fampay account without restrictions.