FamPay deducted money but payment failed — how can I claim a refund?

I made a UPI deposit of 1,500 to my TASHANWIN game account on March 15 using the Fampay app. The amount was successfully deducted from my Fampay wallet, but it was never credited to my TASHANWIN game account. After noticing that the money was missing, I contacted customer support, but my request wa...

Dear Support Team, I am writing to report an unauthorized charge of ₹499 from my account that was made without my permission. I did not subscribe to any service and did not purchase or use any services that would justify this charge. I kindly request that you investigate this transaction and proce...

On 12 March 2026 at around 11:51 a.m., I attempted to recharge my Vi postpaid mobile number 7026682*** with an amount of ₹151 using my Fampay account. The amount of ₹151 was successfully debited from my Fampay balance, and the transaction appears as successful under the transaction ID FMPIB483540328...

I am using FamPay, and my account is currently blocked due to a “blocking error,” even though I have already paid the required ₹50 fee. I made this ₹50 payment as instructed and waited for 24 hours, but the same blocking error is still appearing in the app and I am unable to use my account properly....

I am filing a complaint regarding an unauthorized transaction made through the Google Play Store, which was processed by Google Asia Pacific Pte. Ltd. On March 7, 2026, at 11:41 PM, an amount of ₹599 was deducted from my FamPay account for what appears to be a subscription or similar service that I...

I made a UPI payment of ₹339 from my FamPay wallet balance on March 8, 2026, at around 11:18 AM, with transaction ID FMPIB4797778568. Later, I realized that the money had been sent to a fraudster. I was misled into sending this payment, and the person did not provide the promised service or return ...

I recently made a QR payment using FamPay, and the money went to the wrong person. A short while ago, around 10–15 minutes before writing this, my friend sent me a QR code so that I could pay, but it turned out to be linked to another person, an online acquaintance. I scanned this QR and paid 100, a...

I made a ₹1500 deposit to my Tashanwin account on March 6 through the FamPay app, but the transaction failed and the money was not credited to my Tashanwin balance. Despite this, the amount was debited from my side, and my deposit has still not been processed correctly. After noticing the issue, I ...

I am filing a complaint regarding an automatic payment of ₹1950 that was debited from my FamPay account on March 8, 2026, for a Google One subscription. This payment was processed automatically, and I did not clearly authorize or intend for this renewal to occur in this manner. I use FamPay in Guwa...

I am writing to report that on 06 March 2026 I accidentally made a payment of ₹100 through Fampay by scanning the wrong QR code on an online screen. The amount was debited from my account, and the transaction reference/ID is FMPIB4779918441. My Fampay UPI ID is 7877206218@fam. Since this was an unin...

I am writing to report a scam payment that I made through the FamPay platform using the QR scan feature and to request a full refund of the amount paid. On 13 February 2026 at around 04:31 PM, I scanned a QR code and made a payment which turned out to be part of a scam. The recipient name shown was ...

I am using a Fampay account, and on 02/03/2026, I accidentally sent 20 Rs to the wrong ICICI Bank UPI ID, which is deepaktakshak2***@okicici. I intended to pay someone else, but the money went to this UPI ID by mistake. I do not have any other bank account; this transfer was made only through my Fam...

I am writing to report a fraud incident that took place through my FamPay wallet and to request a refund of the amount I lost. On 28 February 2026 at around 5:25 PM, I made a payment of ₹230 from my FamPay wallet by scanning a QR code shared with me on Telegram. After the payment was completed, the ...

I made a wrong UPI payment using FamPay on 27-02-2026, where ₹50 was mistakenly sent to the UPI ID 636372041**@fam instead of the intended recipient. While making the payment, the UPI ID playstore1.**@axisbank (shown as a Play Store-related UPI ID) was selected by mistake from the suggestions, and t...

I am writing regarding a wrong QR code payment I made today using the FamPay app in Churu, Rajasthan, India. I intended to pay a shop, but the payment was accidentally made to the wrong QR code, and ₹79 was deducted from my FamPay account. I have not yet been able to reach the recipient or resolve t...

On 26 February 2026, I accidentally made a payment to the wrong merchant via Fampay by scanning an incorrect QR code. The amount of ₹999 was debited from my account in this transaction, and the Fampay/UPI reference for this payment is FMPIB4708348455. Since this payment was made to an unintended mer...

I am using Fampay DigiGold and I purchased Digi Gold worth ₹298 on 20/02/2026. According to the information in the app, it should be possible to sell the gold after 48 hours. However, when I tried to sell it from 23/02/2026 onwards, the app has been continuously showing the message “you can sell it ...

On 17 January at around 6:29, I mistakenly sent an amount of ₹380 through FamPay in relation to a Free Fire ID purchase. The person I paid, who turned out to be a scammer, used the phone number 91874773***. After receiving the money, this person did not provide the promised Free Fire ID and effectiv...

Dear FamPay Support, On February 21, 2026, I accidentally transferred ₹700 to the wrong account (Harshrajsingh Surendrasingh Raj***, UPI: parkerkr7w0x***@airtel). The Transaction ID is FMP1B4668579286. I urgently request a refund of this amount, as I need the money immediately. Please assist me i...

I made a wrong payment through FamPay and kindly request you to return my amount. The payment was suddenly sent to another person by mistake, but that person is not responding to me and is misbehaving with me by using rude and harsh words. They are using very bad language such as abusive words. I ha...

I am a FamPay user in Giridih, Jharkhand, and on February 16, I became a victim of fraud through a UPI transaction made from my FamPay wallet balance. I transferred $17 via UPI to a person named Narendra Kushwaha, whose UPI ID is 7415370428@axl, and he turned out to be a scammer. After sending the m...

On February 16, 2026, I mistakenly made an online payment to Behtar Technol for a subscription, and I would like this issue resolved. The payment was processed as an online transaction under the reference/transaction number FMPIB4622505084. Since this payment was made in error, I request that any s...

I made a UPI transaction through Fampay at around 12:39 AM, and the payment has been stuck in a “pending in stake” status for about seven hours, even though the money has already been deducted from my account. The transaction was made using my Indian Bank account, and the reference/transaction ID is...