Xolvie Resolution Specialist14 Ocak 2026 07:22
If you can’t log in to FamApp after completing KYC and are stuck with a sign-in issue;
• Make sure you’re entering the correct registered mobile number and waiting for the full OTP
• Check your SMS inbox and spam filters to ensure OTP messages aren’t blocked
• Restart the FamPay app and your phone, then try logging in again
• Update the FamPay app to the latest version from the app store
• Avoid repeated OTP or PIN attempts, as this can temporarily lock access
• Check your email/SMS for any message from FamPay about KYC verification status or additional steps
This is the information we have, but if you have more insights from your experience, please share in the comments.
Vote
Related Complaints
Change My Number
October 12 7:56 PM
I have been using Fampay UPI, and the mobile number linked to my account was 9074514***. I have now lost access to this ...SIM and the number is no longer active. After a recent update of the Fampay app, I was logged out and needed to sign in again. During the login process, the OTP and phone verificat
FamPay KYC Issue: Unable To Remove Father’s Aadhaar, Account Deletion Requested
October 11 7:39 AM
I am writing regarding an issue with my Fampay app login and KYC details that has been ongoing for about five months. Wh...ile setting up my Fampay account, I mistakenly used my father’s Aadhaar for verification instead of my own. My father does not have a PAN card, and because of this, the KYC process
FamPay KYC Issue: Account Deletion And Mobile Number Reuse Request
October 9 3:09 PM
I am requesting urgent support regarding my FamPay account, which is linked to the mobile number 8950570***. My account ...has been stuck at the KYC stage, and because of this I am unable to use the service properly or proceed further in the app. Due to this ongoing issue, I no longer wish to continue
FamPay Aadhaar Verification Failed
October 6 11:11 AM
I am facing an issue with Aadhaar verification on my FamPay account, due to which my account is currently blocked or res...tricted and I am unable to proceed. The app displays the error “Your Aadhaar verification failed” and “You’ve exhausted all verification attempts. We’ll notify you when you can try
FamPay Verification Failed After Changing My Mobile Number
October 5 10:46 AM
I live in Himachal Pradesh and I am facing a problem with my FamPay account and mobile number. Earlier I had created a F...amPay account using my old mobile number, but that SIM and number are now permanently closed. Now I want to use FamPay only with my new mobile number. I have already updated my Aad
FamPay Aadhar Verification Failed
October 3 7:50 PM
I am using the FamPay app with the mobile number 9100145*** and I have been facing an Aadhaar verification issue for abo...ut two weeks. My OTP verification was successfully completed, but whenever I try to finish Aadhaar verification in the app I receive the message: “Your Aadhaar verification failed
Request To Reset My Famapp
October 2 7:20 AM
I am using the Famapp savings app from Sikkim, India and in 2025, during the onboarding process, I mistakenly entered an...other person’s Aadhaar/KYC details instead of my own. Because of this error, I am unable to correctly complete my verification and use the account with my proper details. I do not
Device Access Paused For Multiple Sign Up
October 1 9:48 PM
I have been unable to use my FamPay account on my Android device for about one year because the device access has been p...aused due to “multiple sign up”. When I try to open the app, I see a “Device access paused” message stating that, due to security policy and multiple registrations/logins, my devic
FamPay Aadhaar KYC Verification Failed: Wallet Restricted Despite Linked Aadhaar
September 29 8:21 AM
I am having a serious problem completing my KYC and Aadhar verification on the Fam pay / Fam X application and I am unab...le to use my wallet properly because of this. When I try to continue the verification process in the app, the system shows a screen with “Continue verification” and then I repeated
FamPay Aadhaar Verification Failed After Changing SIM Card
September 29 4:43 AM
I have been unable to access my FamPay account since last month, after changing my SIM card. When I try to log in with m...y new number, the application shows an error message saying “Your Aadhaar verification failed,” and I cannot proceed further even though I already have an existing FamPay account l
FamPay Old Number Lost and Aadhaar Verification Error
September 26 7:48 PM
I am a student and I am facing a serious problem accessing my FamPay account on my Android phone. A few years ago, I cre...ated a FamPay account using my old mobile number, which was also linked with my Aadhaar. I have lost the SIM for that old number and no longer have any access to it, so I am unable
FamPay Old Mobile Number Blocks Login and OTP Verification
September 10 5:54 PM
I have a Fampay account that is linked to my old mobile number, which has been closed for about 12 months. Because this ...number is no longer active, I cannot receive OTP codes and I am not able to open the Fampay app or access my account. I live in my own country and village and I am trying to log in
Fampay UPI Verification Stuck for 15 Days – KYC Not Completing
September 4 5:42 PM
I have been trying to complete my Fampay UPI verification for the last 15 days, but the process is stuck and not moving ...forward. The app keeps showing the “Get verified in 2 mins” and “Continue verification” screen, yet when I try to proceed, the verification does not complete and I remain unverifie
I Want Fampay To Reset My Failed Aadhaar Verification Attempts
September 3 4:10 PM
I am facing a serious problem with Fampay regarding my Aadhaar verification. When I try to complete my Aadhaar-based KYC... on the Fampay app, it shows the message “Your Aadhaar verification failed” and “You have exhausted all verification limits.” Because of this, the app is not allowing me to open or
FamPay App Blocks Android Login Over Multiple Sign Up Glitch
September 2 10:09 PM
I am a FamPay user and for the last one month I have not been able to log in to my FamPay account from my Android phone.... Every time I try to open the app and log in on this device, it shows the error “Device access paused due to multiple sign up” and blocks my access. My mobile number linked to my F
FamPay Account Blocked for Aadhaar Verification Error
August 31 9:55 AM
My FamPay account has been blocked for the last two to three months and I am unable to use it. When I open the app, it s...hows the error “Your Aadhaar verification failed”, but I have not even entered or submitted my Aadhaar card details yet. This message appears on its own and my account remains bloc
FamApp Not Allowing To Login
August 29 10:01 PM
For the past two months, I have been unable to access my Famapp Family account because the SIM card and phone number reg...istered to my account have been lost. Since I no longer have access to that number, I cannot receive OTPs, log in to my account or change the registered mobile number from within t
FamPay Aadhaar Verification Fails After Exhausting All Attempts
August 23 12:31 PM
I have been facing an Aadhaar verification problem on the Fampay app for more than one year. Whenever I try to complete ...my KYC, the app shows the error message “Your Aadhaar verification failed” and says that all my verification attempts have been exhausted, so I cannot proceed further in the app. B
FamPay Login Error: Aadhaar Already Linked to Old Mobile Number
August 22 7:42 PM
I live in Purnea, Bihar, India and I am facing a login problem with the Fampay app. When I try to log in using my Aadhaa...r, the app shows an error saying that this Aadhaar is already linked with the mobile number 94******49. Because of this, I am unable to access my account. This problem started on 2
Lost Phone Number Triggers Aadhaar Error During FamPay Login Recovery
August 22 10:10 AM
My FamPay UPI account is linked to a SIM card I lost about 5 to 6 months ago. Since then, I haven't been able to log int...o my account, leaving me completely unable to access the FamPay services tied to that mobile number. Whenever I try to log in through the app, an error message states that my Aadh
Resolve FamPay App Identity Verification Errors and Restore Access
August 19 3:43 PM
For the last two years I have been unable to complete my Aadhaar verification on the Fampay app. When I try to verify, t...he app shows the error message “Your Aadhaar verification failed” and “You have exhausted all verification limits,” and does not allow me to proceed further. Because of this, I can
FamPay Selfie Verification Falied
August 19 10:24 AM
I am facing a problem with selfie/KYC verification on my FamPay account linked to mobile number 83672006**. My FamPay ac...count is currently linked with my sister’s Aadhaar number. When I tried to complete the selfie verification using my own selfie, the verification failed and my KYC was cancelled ab
Facing Problem To Login In Fampay Account
August 16 8:15 PM
I am writing about a problem I am facing while trying to log in to the Fampay app. The mobile number that was linked to ...my previous Fampay account is now lost, and I no longer have access to that SIM. When I try to log in with my new number, the app shows a message telling me to log in with my old a
FamX Wallet Aadhaar Verification Attempts Exhausted After SIM Change
August 16 5:53 PM
I am using the famX wallet service and I am no longer able to access my wallet due to an Aadhaar verification problem. P...reviously, my famX wallet was linked with another SIM number, and after changing my SIM, I tried to complete the Aadhaar verification again on my current mobile number 90368 60***.
FamPay Aadhaar Verification Keeps Failing and Account Not Activated
August 10 8:11 PM
My Aadhaar verification on my FamPay account keeps failing again and again, and I am unable to complete the process. The... app shows an error message saying that my Aadhaar verification has failed and does not let me move forward. This problem has been continuing for some time and I still cannot get m
FamPay
View All Complaints
5 Comment