FamPay Scam Complaint – Lost ₹5,500 to an Instagram Investment Fraud

I am writing this email to report a fraud incident that occurred through my FamPay wallet in October 2026 and to request your urgent help. A person contacted me on Instagram and claimed that he would invest money on my behalf and give returns. Trusting his offer, I sent him a total of around 5,500 ₹ from my FamPay wallet. After receiving the money, he blocked my Instagram account and stopped all communication. To convince me earlier, he had shared Aadhaar and PAN card images in the name of Rizwan Khan. These payments were made from my FamPay wallet and can be seen clearly in my FamPay transaction history along with the related transaction IDs and UTR numbers. One of the payments was 1,250 ₹ on 17 October 2026, and another payment was 1,097 ₹ on 16 October 2026 to the name shown in my transaction receipts, and there were other payments during the same period which together add up to around 5,500 ₹ that I sent because of his false promise to invest. I request FamPay to urgently investigate this fraud, trace the account or beneficiary that received these payments and take strict action against them. Most importantly, I am requesting a full refund or chargeback of the total amount of approximately 5,500 ₹, because these transactions were done only due to deception and I am now under financial pressure with several borrowings that I need to repay. I am ready to share all screenshots, the Aadhaar images that were sent to me and any other information or documents you need for your investigation. Please confirm the registration of this complaint, inform me clearly whether these specific transactions can be reversed or refunded, and guide me on the next steps.