FamPay Aadhaar Verification Failed

I am having a serious problem completing my KYC and Aadhaar verification on the FamPay application and therefore I am unable to use my wallet properly. When I try to continue the verification process in the app, I see the “Continue verification” screen and then repeatedly receive the error message “Your Aadhaar verification failed”. My Aadhaar card is already linked, but the application does not verify it and the process never completes, so my account remains restricted. I also want to update and use my new mobile number 8810974***, but because the KYC and Aadhaar verification keep failing, I cannot move forward to this step. I have been facing this problem recently and despite trying the verification process several times, the same error repeats every time. I contacted FamPay customer support about this issue, but the problem is still not resolved and my KYC is still incomplete, which prevents me from using my wallet and accessing my money and services smoothly. I request that my Aadhaar and KYC verification be checked in detail and manually approved as soon as possible, and that my new mobile number 8810974*** be updated correctly on my account so that I can use FamPay without any restrictions. I kindly ask you to resolve this issue urgently and inform me after fixing the problem.