FamPay Money Sent to the Wrong Person After Scanning QR Code

14

Today I mistakenly transferred 100 from my FamPay wallet by scanning the wrong QR code on FamApp and the money went to another person instead of the intended recipient. The transaction is visible in my FamPay account as a payment of 100 to Gurveer Singh on 2 November 2026, with transaction and UTR IDs shown in the receipt. I tried to resolve this issue through the FamPay app, but I receive an error and I have not been able to get help or reverse the payment. I did not intend to pay this person and the scan was clearly a mistake. I kindly request that this mistaken transaction be reversed and the full amount of 100 be refunded back to my FamPay wallet as soon as possible, and that I be informed about the resolution.

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