FamPay Blocked My Account and Froze ₹20,003 Without Resolution

I have been facing a serious issue with FamPay UPI since 5th November. I am unable to create UPI transactions or make any payments, and my money is stuck in my FamPay account without any proper explanation or resolution. When I contacted FamPay support, I was told that my account was blocked due to “multiple credits”. I cooperated fully and shared all the information they asked for, but nothing has changed and the block has not been lifted. Because of this, an amount of ₹20,003 is stuck in my FamPay account and I am unable to use it. I am from Hyderabad and due to this blocked amount I am suffering with repayments and facing financial stress, while my own money is just sitting idle. The only replies I receive from FamPay are automated bot messages saying “we are working on it” with no real update, no timeline, and no responsible support from a human agent. I have already escalated the matter to the national commission, the RBI ombudsman and also approached human rights authorities because I feel this situation is unfair and causing me mental and financial hardship. Despite these steps, FamPay has still not resolved the issue or given a clear reason for holding my money. I request FamPay to immediately unblock my account or release my ₹20,003 to my linked bank account, give a clear written explanation for the block, and improve their customer support so that such issues are handled quickly and responsibly in the future.