If you’re being charged by FaceApp monthly and you want to cancel it;
Check where you subscribed;
• iPhone (App Store):
– Open Settings → Your Name → Subscriptions
– Find FaceApp
– Tap Cancel Subscription
• Android (Google Play):
– Open Play Store → Profile → Payments & subscriptions → Subscriptions
– Find FaceApp
– Tap Cancel Subscription
Screenshot the cancellation status;
• Make sure it says Canceled or Will not renew
• Screenshot the confirmation screen
Turn off auto-renew inside FaceApp (if available);
• Open FaceApp → Profile / Settings → Subscription
• Toggle Auto-renew off
• Screenshot the change
If charges continue;
• Contact FaceApp Support
• Provide:
– Account email/username
– Screenshots of cancellation
– Charge dates & amounts
• Ask them to stop future billing and confirm cancellation in writing
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
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