On May 16, 2025, at 8:30 AM, my Mastercard ending in 6011 was hit with two separate, unauthorized charges: one for ₺1,000 and another for ₺200. My children were playing with the FaceApp application and accidentally subscribed to something they shouldn't have. This is an outrage, especially since I've already canceled the subscription, yet I haven't received a single penny back!
I am demanding an immediate refund for these charges. It's bad enough that such accidental subscriptions can happen so easily, but to then deny a refund, even after cancellation, is completely unacceptable. This isn't just an inconvenience; it's a significant financial burden that I shouldn't have to bear because of a confusing app interface and a lack of proper safeguards.
FaceApp, you need to rectify this situation now! I've canceled the subscription, and I expect my money back without further delay. If these funds are not returned to my account promptly, I will not hesitate to escalate this matter and file official complaints with all relevant authorities. You are responsible for ensuring a fair and transparent user experience, and right now, you're failing spectacularly.
I downloaded your app, started the 7-day free trial, and used it. But two days ago, without any authorization or consent from me, you created a one-year subscription and charged my card ₺1,000! This is a complete outrage. I immediately contacted customer service, and they told me to reach out to yo...
I downloaded your app, used it only once for a single day, and then, without my consent or any authorization, you went ahead and created a one-year subscription and charged my card a whopping ₺1,000! How is it even possible for such a massive charge to go through without my explicit approval? This i...
I downloaded the application, and I swear I never approved anything or even used it, yet somehow a one-year subscription was created, and ₺1,000 was debited from my account! This is an outrageous and deceptive practice, and it's clear I'm not alone, as countless others are reporting the same issue. ...
I signed up for a FaceApp free trial, and I was certain I canceled the subscription just one day later. But apparently, it didn't go through because now FaceApp has charged my card ₺1,000 for a service I don't even want or use! My card details were saved with Apple, and there was no approval, no con...
On June 8th, 2025, I tried to sign up for a monthly subscription to the FaceApp application, and by some ridiculous mistake, I was charged ₺1,000 for an annual FaceApp Pro subscription instead. This was a complete accident, and I realized it within literally 30 minutes of the purchase. I immediatel...
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