FaceApp Fraud: My Kids Caused ₺1,200 in Charges, No Refund

Çağrı
Çağrı
FaceApp
June 10, 2025 11:18 PM25

On May 16, 2025, at 8:30 AM, my Mastercard ending in 6011 was hit with two separate, unauthorized charges: one for ₺1,000 and another for ₺200. My children were playing with the FaceApp application and accidentally subscribed to something they shouldn't have. This is an outrage, especially since I've already canceled the subscription, yet I haven't received a single penny back!

I am demanding an immediate refund for these charges. It's bad enough that such accidental subscriptions can happen so easily, but to then deny a refund, even after cancellation, is completely unacceptable. This isn't just an inconvenience; it's a significant financial burden that I shouldn't have to bear because of a confusing app interface and a lack of proper safeguards.

FaceApp, you need to rectify this situation now! I've canceled the subscription, and I expect my money back without further delay. If these funds are not returned to my account promptly, I will not hesitate to escalate this matter and file official complaints with all relevant authorities. You are responsible for ensuring a fair and transparent user experience, and right now, you're failing spectacularly.

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