I installed the FaceApp application from the Apple App Store in Azerbaijan on 10.01.2026 as a free trial, but on 17.01.2026, an amount of 30 USD was taken from my balance without my clear approval for a paid subscription. I do not have any order or invoice number related to this transaction, and despite my attempts, I have not received any response from either Apple or FaceApp support regarding this charge. I was expecting the trial to remain free or to be clearly warned before any payment was taken. I request that the 30 USD charged to my account be fully refunded and that my FaceApp subscription be cancelled so that I will not be charged again in the future.
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,00...
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
On September 23, 2025, I subscribed to the annual FaceApp membership through my iPhone in Ankara, Turkey. Unfortunately, my credit card was charged ₺1,000 three separate times for the same subscription. Out of these three payments, only one refund has been processed. My bank confirmed that three se...
I signed up for the FaceApp free trial to test its premium features, but I wasn’t impressed with the app and decided to cancel before the trial period ended. I made sure to cancel on the last day of the free trial, thinking that would prevent any charges. Despite this, I was still charged for a subs...
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