FaceApp Subscription Refund Not Issued After Cancellation

Zeynep
FaceApp
January 23 2:21 PM18

For my FaceApp subscription on my Android phone, Google Play Store charged me approximately $23 around January 16 under the name of an annual customer service fee. The Google Play order number for this transaction is GPA.3335-4974-2691-92639.

After the charge was processed, I canceled my subscription. However, the $23 taken from my account has not been refunded. I have not received any response from either Google Play or FaceApp support regarding this issue.

Even though I canceled my subscription, the $23 annual upfront payment has not been returned to me. I demand that this amount be refunded to my account as soon as possible.

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