On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge until I checked my bank records.
I was using the subscription on iOS, and I have the official bank transaction receipt confirming the payment. As soon as I noticed the unauthorized charge, I canceled the subscription immediately and contacted the FaceApp support team. Unfortunately, I have not received any response or assistance from them.
This is the first time I have encountered such an issue, and my subscription is now canceled. However, the charge was unfairly processed, and I am left with no service in return. I kindly request the refund of the ₺1000 payment, as it was made without my knowledge or approval. If necessary, I can provide the bank receipt for verification.
I expect a quick resolution and clear communication from FaceApp regarding this matter.
I was shocked to find that FaceApp charged me ₺1000 for a one-year Pro subscription I never approved. I did not confirm any purchase, nor did I authorize this charge in any way. Yet, the full subscription fee was deducted from my account without my consent. This is completely unacceptable. I never ...
On August 30, 2025, I downloaded the FaceApp application on my iPhone 11 and activated the 7-day free trial. On September 2, 2025, I canceled the subscription before the trial period ended. However, despite canceling in time, a 1-year Pro subscription was automatically created without my consent, an...
I had started a free trial on the FaceApp application, but I didn’t find it useful and decided to cancel it right away. Even though I canceled within the trial period, FaceApp still charged ₺1000 from my bank account without my permission. I did not approve any payment, and now I’m stuck with a char...
On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,00...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
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