On February 24, 2025, I downloaded the FaceApp application and started the 7-day free trial. I used the app for just a few hours on the first day and immediately canceled my subscription. However, I was later charged ₺1000 for a 12-month subscription on my Turkcell bill.
I contacted Turkcell customer service, and they told me to reach out to FaceApp directly. This was supposed to be a free trial, so why was I billed for a full year? I am a student, only 19 years old, and I simply cannot afford this charge.
I have already submitted a refund request, but it was denied. I demand an urgent resolution and full refund, as I was wrongfully charged. Also, I am unable to cancel the subscription within the app. Please fix this issue immediately!
Hello. On February 26, 2025, I downloaded the FaceApp application and activated the 7-day free trial. I only used it for a few hours on the first day, then immediately canceled the subscription the very same day. Despite this, I was charged ₺1000 for a 12-month premium subscription. I contacted cus...
FaceApp offered a one-week free trial, and I accepted thinking I could evaluate the app risk-free. But to my shock, once the trial period ended, they automatically charged ₺1000 from my account for a 12-month subscription—without my explicit permission or any confirmation request. I never authorized...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
I was using the free trial of FaceApp, and without my permission, they charged 1000₺ for an annual subscription. Normally, when other apps charge my card, I receive a notification or authorization request, but FaceApp deducted this amount without any warning. As a student, 1000₺ is my budget for 2-3...
I accidentally purchased a FaceApp subscription even though it clearly said there was a 7-day free trial. The moment I clicked to start the trial, it instantly processed a full purchase without warning. I never intended to buy a yearly plan and I am urgently requesting a refund of the ₺1000 that was...
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