Even though my 20-day free trial for the FaceApp application on my iPhone had not yet ended, an annual subscription was started without my consent and $23 was billed in a single charge to my Türk Telekom mobile line. I do not recall approving this on any screen, and I absolutely do not accept this transaction.
Since I could not find a customer service phone number for FaceApp, I have been unable to speak with anyone. Being charged for a full annual subscription without my knowledge while my free trial was still active is both misleading and harmful.
For this reason, I demand that the annual subscription started through FaceApp be canceled immediately and that the full $23 charged to my mobile line be refunded.
On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,00...
I downloaded the FaceApp application and signed in, but I never used the app beyond that point. Without any confirmation or clear authorization, the app automatically started a yearly subscription and charged me ₺1000. I never approved this transaction, and I was not even notified before the charge ...
Hello. On February 26, 2025, I downloaded the FaceApp application and activated the 7-day free trial. I only used it for a few hours on the first day, then immediately canceled the subscription the very same day. Despite this, I was charged ₺1000 for a 12-month premium subscription. I contacted cus...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
On February 24, 2025, I downloaded the FaceApp application and started the 7-day free trial. I used the app for just a few hours on the first day and immediately canceled my subscription. However, I was later charged ₺1000 for a 12-month subscription on my Turkcell bill. I contacted Turkcell custom...
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