I purchased a 1-month FaceApp Pro subscription, but even after the membership expired, charges continued to be deducted from my card without my consent. Since June 29, the subscription has been automatically renewed three times, each time withdrawing money as soon as funds became available in my account. These transactions were completely unauthorized and occurred without my approval.
The email linked to my FaceApp account is g************@gmail.com**. I have tried multiple ways to contact customer support, but I have been unable to find any direct help channel.
I request that my subscription be immediately canceled and that all unauthorized charges be refunded to my account. I also ask FaceApp to ensure this issue does not recur for other users.
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
Despite canceling my one-year subscription during the three-day return period, I was still charged for the subscription fee on my account. This is a clear violation of my rights as a consumer and it is unacceptable that a membership I have not used and canceled is taking money from my account withou...
I’m very frustrated with FaceApp Pro. Even though I canceled my subscription, the app still charged my account. To make matters worse, I can’t even ac...
On July 8, I accidentally purchased the FaceApp Pro subscription through my iPhone, and I was unable to cancel the transaction in time. The subscription fee was charged directly to the phone bill associated with my number 5421357*. I did not intend to make this purchase, and there was no clear optio...
I was shocked to find that FaceApp charged me ₺1000 for a one-year Pro subscription I never approved. I did not confirm any purchase, nor did I authorize this charge in any way. Yet, the full subscription fee was deducted from my account without my consent. This is completely unacceptable. I never ...
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