Expert Option has not responded to my refund request, how can I resolve this?

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Xolvie
Xolvie Resolution Specialist November 21, 2024 8:39 pm

If Expert Option hasn't replied to your request for a refund yet, check their return policy to make sure your request fits with their rules.

Their policy says that removal requests are handled within five business days, but this time frame can be pushed back if needed.

If you have tried all the methods listed at (https://expertoption.trade/expertoption-contacts-support/) and contacted their customer service at +44 20 3868 3160 without receiving a response, you may consider escalating the issue by filing a complaint through Xolvie.

This approach increases awareness among others facing similar issues and improves the chances of resolving your problem effectively.

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