If Expert Option hasn't replied to your request for a refund yet, check their return policy to make sure your request fits with their rules.
Their policy says that removal requests are handled within five business days, but this time frame can be pushed back if needed.
If you have tried all the methods listed at (https://expertoption.trade/expertoption-contacts-support/) and contacted their customer service at +44 20 3868 3160 without receiving a response, you may consider escalating the issue by filing a complaint through Xolvie.
This approach increases awareness among others facing similar issues and improves the chances of resolving your problem effectively.
Related Complaints
Expert Option Denies Refund for Accidental Trading Error
I am writing regarding a problem I experienced with my Expert Option micro trading account in Nigeria. On 27 February 2026, I deposited 10 USD into my micro account and, by mistake, placed trades with the entire amount, which resulted in a complete loss of my balance. Immediately after realizing my ...
ExpertOption Closed My Account and Withheld My $20.04 Deposit

I am writing regarding my ExpertOption trading account, which was banned yesterday after I submitted a cardholder ID slip for verification. The reason...
Expert Option Trading Account Has Been Closed

Hello Expert Option Team, I do not know under what conditions my ID has been banned. If I have made any mistake, I sincerely ask for your forgiveness....
Expert Option Withdrawal Approved but Money Not Received
I am unable to withdraw my funds from Expert Option. The platform shows the withdrawal as approved, but the money never reaches my account. I have been waiting for days, even weeks, yet no payment has been made. The withdrawal amount is significant, and I have contacted customer support multiple ti...
Expert Option Does Not Respond to My Technical Support Request to Load Balance
Is Expert Option technical support active here? I need help and have written in the chat for assistance, but no one has responded. I’ve double-checked my internet connection and ensured everything is working on my end, so I’m confident the issue isn’t from my side. Maybe I reached out at the wrong t...
Expert Option Ignored My Support Request and Did Not Resolve My Technical Issue
I liked Expert Option's approach, and it doesn’t seem like everything is bad, but when it comes to technical support, it's lacking in my experience. I...
My Funds Missing After Deposit to Expert Option Account – No Resolution in 2 Weeks

On September 7, 2024, at 10:46 AM, I deposited 3400₺ to my Expert Option account. Despite following all instructions carefully, the funds never showed up in my account. I've tried reaching out to customer support several times, but all they say is that they’re “looking into it” without providing any...
My Expert Option Deposit Not Showing Up

I have an account on Expert Option with the number 733549791. I still haven't seen any money in my account. I sent money through the bank, but it hasn't shown up in my account yet. The customer service at Expert Option has been less than satisfactory. They never bother to reply to emails. Even thoug...
Expert Option Refund Request Unanswered

I would like to retrieve the funds I lost. You consistently cause us to experience both losses and gains in our finances. I'm frustrated with our current situation and would like to withdraw the money I deposited with you... Expert Option, I would like a refund of ₺314. As soon as I receive my refun...
Expert option Refund Request

I recently made a $40 purchase which bolstered my balance to $70. However, I am currently facing issues while attempting to withdraw my funds as you continue to provide various reasons for the delay. Initially, you requested identity verification which I promptly provided. Following that, you asked ...
