I recently made a $40 purchase which bolstered my balance to $70. However, I am currently facing issues while attempting to withdraw my funds as you continue to provide various reasons for the delay. Initially, you requested identity verification which I promptly provided. Following that, you asked for a copy of my card, and again, I promptly submitted it. Even a statement was requested, and without hesitation, I sent that as well. At this point, I am left frustrated and impatient, as my primary objective is to reclaim my funds. If circumstances dictate, I am fully prepared to pursue legal avenues to resolve this matter. In addition to the aforementioned problems, I am disheartened to note that you have not only reset my account balance but also taken the step to block my account, preventing me from accessing it. This situation has left me in a state of distress as I am unable to log into my own account. Under these circumstances, I am left with no choice but to demand an immediate refund of my funds. It is my earnest hope that you will address these concerns promptly and facilitate the return of my funds without further ado.
I hope you are well. I am writing as a long-time VIP client (email: b**************@gmail.com) regarding a serious issue with my withdrawal. After achieving a balance of US$280, I submitted a withdrawal request. Immediately the system required me to complete identity verification. I provided all req...
on June 2nd at 4 pm, my trades got closed without me knowing. These trades weren't actually losing money, they were making a profit. because of the unauthorized closure, I lost 44 bucks on those trades that got closed too soon. can you please credit back the remaining balance of $1,086 to my accou...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
Out of nowhere, MEXC suddenly locked my account, blocking me from trading, withdrawing, or making any transactions. No prior warning, no explanation—just a notification that my account is under review for 30 days. This is an unreasonably long time, especially when I urgently need access to my funds....
My Phemex account has been unfairly locked, and I’ve committed no violations. I simply participated in daily events and tried to withdraw a portion of my earnings. In response, my account was shut down, which is completely unjust. I’ve been a loyal user of Phemex for many years, and all my identity ...
