About three years ago, I purchased the Advanced Night Repair set through Trendyol and directly from Estée Lauder. During a sale period, I wanted to buy more than I needed. When I asked Estée Lauder stores about the product’s expiration date (EXP), I was told that it would not start until the cap was...
Hello, I’ve been a regular customer of Elca Kozmetik for quite some time and have never encountered a problem—until now. I recently purchased an Estée Lauder foundation, but soon after receiving it, I realized it wasn’t the right product for me and wanted to return it. I tried reaching out for a ret...
I recently purchased an Estée Lauder Bronze Goddess perfume from the official Estée Lauder store on Hepsiburada, expecting it to be an authentic and fully traceable product. However, when I scanned the barcode through the PTS (Product Tracking System) to verify authenticity, the product did not appe...
In February, I placed a bulk order through Estee Lauder’s official website. After starting to use the products, I noticed that the Eye Concentrate cream caused a severe allergic reaction around my eyes. It led to noticeable redness and irritation, making it impossible for me to continue using the pr...
On January 20, 2025, I purchased a foundation and concealer from EsteeLauder.com, expecting an authentic product. However, when I opened and used the products on February 10, 2025, they felt completely different from the ones I had previously used. To verify, I scanned the barcode using a product a...
I recently purchased a foundation from the Estee Lauder Online store and attempted to return it unused. However, customer service informed me that the product couldn't be returned because it had been "opened," even though I never used it. There's no external packaging on this product, so how can the...
Hello, I purchased an Estee Lauder foundation from Trendyol. This product is not available at Sephora or Boyner stores; it is only sold on their website and Trendyol. When the product arrived, I eagerly opened it and applied it to my face. However, it created a horrible color difference, with my fac...
I purchased the Estee Lauder 2N1 foundation at the Boyner store located in Malatya Park Mall. Ever since I began incorporating it into my routine, I noticed the sudden emergence of unsightly blemishes on my face. Typically, I don't experience breakouts, but they tend to subside when I discontinue th...
