On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”, and that nothing could be done at that moment, and my card was blocked for further use. I was also informed that this is the “procedure”, and that I should call again tomorrow and state that the money transferred to the other party does not belong to me. I clearly state that I did not perform or approve this ₺50,000 transaction and that it is an unauthorized and fraudulent transaction. I request that the ₺50,000 withdrawn from my card be urgently reversed while the amount is still in provision, that a detailed investigation be initiated, and that I be informed in writing about the result.
On 06.08.2025 at 23:44, a transaction of 20,000₺ was made from my Enpara credit card without my knowledge, under the description “Google*ADS9849158472 CC google.com ıe.” This transaction was carried out by fraudsters without my authorization, without 3D Secure verification or SMS confirmation. When ...
On October 9, 2025, a total of four unauthorized transactions amounting to ₺80,000 were made from my credit card linked to my Enpara account under the name Iyzico without my permission or knowledge. The transactions occurred between 16:00 and 16:30, and I received SMS notifications with the referenc...
On November 15, 2025, at around 21:05, while trying to deposit ₺5,000 into a DenizBank ATM using my Enpara card (last four digits: 6726), the ATM displayed an error message, repeated the same error after a short wait, returned my card, but did not return my money. I immediately contacted Enpara cust...
On October 4, 2025, ₺850 was withdrawn from my card without my authorization and without any active subscription under my name. I do not have a Canva membership, and no invoice appears in my Canva account. I also checked my Google subscriptions, and there is no active Canva-related plan there either...
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