Electrolux Dryer Mounting Equipment Is Sold at Exorbitant Prices
I bought my washing machine as Electrolux, and 2. I also got my dryer from Electrolux. 3. When I called the service, they said the installation kit wasn't available for putting the dryer on top of my washing machine and suggested I could procure it online. 4. After informing the local service that I obtained the installation kit, they said we had to wait until Thursday for installation, provided there were enough setups in the area. 5. To install the original accessory I bought online on top of the washing machine, they said they would charge ₺550. 6. Those planning to buy an Electrolux dryer should know that the drying rack costs ₺2500 (you have to buy it online yourself), and the authorized service will charge ₺550 for installation, making a total of ₺3050 in extras, along with a waiting period. 7. Many other companies provide these services for free; choosing Electrolux is regrettable.
Progress
My dryer has finally been installed, but I turned it off 10 minutes after starting the program without finishing it. There is a very loud banging noise, and I regret choosing a product this much for the first time in my life.
Dear Valued Customer Mr. Salih E., We would like to extend our thanks for choosing our brand and taking the time to share your opinions with us. Your feedback is very valuable to our company and to us. On our journey of customer satisfaction with our slogan "Shape living for the better," we always show great interest in suggestions that will further elevate the already high standards of our company, which operates with a reliable service approach. We kindly ask you to continue sharing your thoughts on our company's products and services so that we can serve you better. You can reach us on weekdays and Saturdays between 09:00 – 19:00. If you contact our Customer Service, you will be provided with the necessary information on the subject. We would like to inform you that we will get back to you as soon as possible and that we would like to hear the matter from you again. We thank our consumers who share their views and suggestions for their trust in our brand. Electrolux Customer Service
Finally, my Electrolux dryer was installed and it turned out to be defective. What kind of service is this, what kind of production?
Dear Concerned Parties, My dryer has been sitting at home without working for over 30 days. How much longer should I wait? The product was faulty right out of the box, is it normal to wait this long? As a consumer, is it natural for me to wait this long for a replacement? Will it really take this long to replace a brand new device that was found to be defective? Is Electrolux really this slow behind the scenes? I truly regret my decision.
