I received a refund from Wizz directly to eDreams, and Wizz also sent me confirmation that the amount was successfully transferred. However, eDreams claims they didn’t receive anything, and despite all the calls and messages I’ve left, I still haven’t received any response. There’s no one to talk to, and I’m left without any proper support or update. I even provided eDreams with the refund reference details from Wizz, but still no action has been taken. It feels like I’m being completely ignored, and I just want the refund that rightfully belongs to me.
I’m extremely frustrated with eDreams. I rented a car through their platform, but they ended up changing the vehicle I originally booked without any proper explanation. I requested a refund for the amount I paid, and although they claimed the refund was processed over a week ago, I still haven’t rec...
I booked a Bangladesh to Istanbul flight through eDreams online. One week after confirmation, the airline (Jazeera Airways) canceled the flight and informed me that the refund would be processed through eDreams. However, three days have passed, and I haven’t received any communication from eDreams....
I have been trying to get a refund from eDreams after my flight was canceled by the airline, not by me. Instead of processing the refund, they withdrew more money from my account, claiming I had signed up for a yearly subscription, which I never intended to do. Every time I contact them, I get vague...
On April 30, 2025, I received a confirmation for my flight booking through eDreams Prime (Reservation Reference: 22542981433). Unfortunately, my flight was canceled due to a strike in Brussels, as reported in the press (link to article). Since then, I’ve been trying to get a refund for the canceled ...
On March 26th, I made a car rental booking with eDreams, but unfortunately, my reservation was later canceled due to the unavailability of cars. I have the receipts to prove that the payment was directly debited from my account. However, the company now claims that the funds are in my bank account. ...
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