I booked a flight ticket from eDreams for Stockholm to Sofia, but despite the payment being deducted, I still haven't received my ticket even after ten days. I'm frustrated because I can't seem to get a refund, and there's absolutely no communication happening. I've attempted to reach out via email, but unfortunately, I have not received a response. Additionally, I have been unable to locate a phone number to contact them. I've encountered this situation before with other companies, and they have always promptly issued refunds the following day.
I purchased a flight ticket from Rome to Izmir through Edreams two months ago. I later canceled the booking on April 26. Today is May 20, and I’m still waiting for my refund. Nearly a full month has passed, and I have received nothing. Processing a refund should not be this difficult—especially whe...
I booked a Bangladesh to Istanbul flight through eDreams online. One week after confirmation, the airline (Jazeera Airways) canceled the flight and informed me that the refund would be processed through eDreams. However, three days have passed, and I haven’t received any communication from eDreams....
My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline, and they informed me that since the ticket was purchased through eDreams, the refund must be processed by eDreams directly. However, despite my repeated attempts to reach eDreams...
On September 25, 2025, my return flight ticket with Frontier Airlines, purchased through the eDreams website, was canceled. I received an email confirming the cancellation on the same day and immediately contacted eDreams through the app’s virtual assistant. I was told that the refund would be proce...
I received a refund from Wizz directly to eDreams, and Wizz also sent me confirmation that the amount was successfully transferred. However, eDreams claims they didn’t receive anything, and despite all the calls and messages I’ve left, I still haven’t received any response. There’s no one to talk to...
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