I recently purchased a Dyson V15 Detect Absolute cordless vacuum cleaner (Product Code: 394451-01) through Dyson's website with order number 7001208511. I had requested a corporate invoice for the product. However, they disregarded my request and issued an individual invoice without my consent. When I realized the mistake and asked for a corporate invoice again, they simply informed me that it was too late, as more than a week had passed (essentially telling me to throw away over 3,000 TL). It's disappointing that Dyson, known for its prestige and reliability, would behave in such a manner. I've never experienced anything like this with much simpler companies. My trust in Dyson has been completely shattered. If they can do this, who knows what they might do in the future when it comes to servicing or other matters? I will be filing a complaint with the relevant authorities, but it's frustrating that our time has been wasted in this manner.
I purchased a cordless vacuum cleaner from Dyson's official website on July 31, 2023. I requested a corporate invoice and filled out the necessary information. However, the company issued a separate invoice but did not send it to me. I became suspicious after ten days of not receiving the invoice vi...
I bought a V15 Detect Absolute vacuum cleaner from Dyson Turkey on March 19, 2023. The order number was 7000941581. But as of April 14, 2023, I still haven't gotten the product's invoice. When I called WhatsApp's helpline, they said the invoice had been sent, but I still haven't seen it in my email,...
I purchased a vacuum cleaner for my company through the Dyson Turkey website and filled in all the required fields with my company details to ensure the invoice was issued correctly. However, the invoice was sent by email 10 days after my order and was incorrectly issued to me personally instead of ...
I purchased a Dyson V15 vacuum, and it broke down unexpectedly. Since I had misplaced the invoice, I reached out to Dyson customer service, expecting them to verify my purchase since I bought it directly from their website. Instead, they told me I had not purchased it from them—which is completely f...
Even though it's been 20 days since I bought something from Dyson, they still haven't sent me an invoice. This is very frustrating. I have called them 5–6 times, started a form, and sent 4–5 emails, but they keep telling me that there is a problem with their system and that they will send the invoic...
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