On December 23, 2023, I purchased a Dyson Airwrap hair styling device with a 2-year warranty. Shockingly, during use, the device exploded in my hand, resulting in a burn injury. I never expected such a dangerous malfunction from a product that is marketed as safe and high-end.
This wasn’t a minor defect—it was a serious safety hazard. The unit quite literally burst while I was styling my hair, leaving me not only physically injured but also traumatized. I have always trusted Dyson for quality and innovation, which makes this experience even more upsetting.
The device is still under warranty, and I am urgently requesting assistance regarding both the faulty product and the injury it caused. This is a clear case of product failure, and I expect Dyson to take full responsibility, investigate the issue, and provide a replacement or refund without delay.
I'm a Dyson Airwrap user, and I had a serious safety issue that left me both injured and extremely disappointed. While using the device, the brush attachment suddenly detached on its own—mid-use—and struck my arm, causing a significant burn. The burn is severe enough that it has left a visible mark,...
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Dyson burned my hair! I purchased my Dyson Airwrap from MediaMarkt on October 5, and the curling barrels heat up far more than they should. Since the day I bought it, I mostly used the smoothing/drying attachment, but when I used the curling barrels for the second time, the overheating problem cont...
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