I'm deeply unhappy with the Kolay Gelsin cargo company because they failed to deliver my Dyson product with tracking number 40713734. They claimed they couldn't deliver it because the address was incorrect, but they didn't bother to call and confirm the address or contact Dyson for verification. Let's assume they didn't have my phone number, but why not contact Dyson and confirm from there? They would not have delivered my package if I hadn't pursued it, and this product is difficult to find in stock. I've already changed my address, but it's now being delivered to a crowded workplace, and I'm not sure how they'll handle it until I arrive. I'm leaving for a different city tonight, and I wouldn't put my trust in this cargo service to deliver on time—they appear to have serious organizational issues.
ordered a Dyson product and everything seemed good at first. The email confirmation had my right address info. But, surprise surprise, I got a call saying they needed my address details. It was pretty annoying, but we figured it out, after this weird request, I made several calls to confirm that the...
I am extremely disappointed that my order number 679 480 848 from the Dyson store on Hepsiburada has not been delivered as promised. Even though I made a request, they denied my claim, stating that a mere photo of the package was sufficient evidence of delivery. Simply providing a photo of the packa...
As a Dyson user, I shipped my vacuum cleaner with the 'Kolay Gelsin' tracking code 553765 on January 20, 2024, expecting a smooth exchange. After nearly a month of waiting, I received my Dyson Gen5 in Prussian blue with the tracking code 570316 on February 13. I promptly reported issues with the bat...
I bought the Dyson Gen 5 Detect a few days ago from the Dyson website. They shipped the product using 'Kolaygelsin' cargo delivery. However, this cargo company did not provide any notification or written notice about the delivery date and returned the product to Dyson without attempting to contact m...
I was looking forward to receiving my Dyson v15, but the delivery company, Kolay Gelsin, claimed that the product was deformed and couldn't be delivered. I immediately contacted Dyson's customer service, expressing my willingness to keep the product if it could be resent and asking for a refund in s...
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