On June 21, 2023, I paid 19,999 TL for the Dyson V15 Detect Absolute cordless vacuum cleaner from the Dyson website. During my initial box inspection, I noticed that the spare battery, floor head, soft dusting brush, stubborn dirt brush, flexible crevice tool, and on/off switch button on the laser head were all missing. I even discovered that some people received a free-standing dock as a gift. I request that the missing items be delivered to me as soon as possible. I trusted your product and purchased it, and now I kindly request that this inconvenience be rectified. Why would you send out defective products and cause customer dissatisfaction after spending so much money? If there is no response and the missing items are not resolved, I will file a complaint with the appropriate authorities.
I ordered the Dyson V15 Detect Absolute (HEPA) cordless vacuum cleaner on October 27, 2024, but it arrived with missing items in the box. After several calls to Dyson’s customer support, they insisted that the box contents should only include four cleaning heads (Fluffy optic cleaning head, digital ...
I bought a Dyson V15 cordless vacuum cleaner from Media Markt on March 3, 2023. They said it came with a docking station and a spare battery, but when I opened the box at home, neither was there. To make matters worse, when I attempted to charge the vacuum, the blue light only blinked for 2/3 of a s...
On July 22, 2025, I purchased a Dyson V15 cordless vacuum through the Hepsiburada app, selecting Dyson Türkiye as the seller to ensure authenticity and peace of mind. However, I was shocked to discover that several of the attachments shown in the official product video on Hepsiburada were missing fr...
I purchased my Dyson V15 Detect Absolute (Product Code: 394451-01) from an authorized Dyson store on August 19, 2022. From the very first day, the battery has never been able to clean my 90 m² home on a single charge. I reported this issue multiple times, but Dyson provided no effective solution. N...
https://www.dyson.com.tr/products/cord-free We chose their website because it was original to avoid buying a fake product, but it turned out worse. I bought the Dyson V15 Detect vacuum cleaner on November 10, 2023. On the first day, the device was found to be faulty and we sent it to the service wit...
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