Garena Free Fire Ban Appeal for Account Hacked by Friend

I would like to explain the situation regarding the unfair ban on my Garena Free Fire account. My account with ID 533-**-182 was banned on April 7, 2022, and I have not been able to access it since that day. At that time, I had also allowed a friend to log into my account, and it was being accessed from different devices. Unfortunately, out of jealousy, my friend installed cheats on my account without my knowledge or consent, and as a result, my account appears to have been permanently banned.

I am a long-time player who genuinely enjoys the game and always tries to follow the rules. I have never pursued unfair advantages and have always respected the community and the game’s policies. Despite this, losing an account that I worked on for years because of someone else’s actions has been truly upsetting.

After the ban, I contacted the support team multiple times to explain the situation, but I may not have expressed myself clearly enough in my previous requests. I believe your records will show that there were logins from different devices on and before the date of the ban. For all these reasons, I respectfully request that my account with ID 533**-182, associated with **@gmail.com, which was banned on April 7, 2022, be reviewed again and, if possible, that the ban be lifted.

I sincerely hope you will take the time to review my case once more and assist me with this matter.