I placed an order with Domino’s through their mobile app, but the experience was frustrating. The app marked my order as "delivered", yet I had to wait another 15 minutes for it to actually arrive. My home is only 200-300 meters away from the store, so there is no excuse for this delay.
When I finally received my pizza, it was cold, and the worst part? They ignored my customization request. I specifically removed mushrooms from my order, yet they were still included. When I called the store, they told me my pizza had just been prepared, proving that they falsely marked it as delivered in the app.
This kind of carelessness is unacceptable. I expect Domino’s to improve their service, honor customizations, and deliver orders properly. This needs to be fixed!
I placed an order through the Domino's Pizza app, and it took over an hour to arrive. During this time, the delivery driver called to say the order was delayed due to an incorrect address, even though I provided the correct one. When the pizza finally arrived, it was cold and far from acceptable. T...
I ordered 3 pizzas from Domino’s Pizza at 19:38, and I live only 200 meters away from the store. When I checked the app at 20:10, it showed the order as delivered, even though I hadn’t received it yet. This isn’t the first time this has happened—they often mark orders as delivered when they haven’t ...
I placed an order with Domino’s Pizza, but my experience was extremely disappointing. Despite not receiving my order, the system falsely marked it as "delivered." I called the branch twice for clarification but received no response. When I contacted the customer service center, I explained that over...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
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