I bought a pair of Dockers shoes from FLO, expecting quality and comfort. Instead, I ended up with a painful injury. On the very first day I wore them, the stitching and structure on the left shoe—especially around the pinky toe area—were clearly faulty. It was misaligned and pressed directly on my toe, causing a wound after only a few hours of use.
I took the shoes back to the FLO store immediately. They sent them in for inspection, but two weeks later I was told, “No defect was found.” This response is completely unacceptable. I even had two independent cobblers examine the shoes, and both confirmed the issue was a clear production defect.
I returned to FLO and insisted they send the shoes for another review. Meanwhile, the winter season has practically ended, and I couldn’t wear the shoes I purchased for that very purpose. On top of that, I was left with a painful injury to my foot due to this poor craftsmanship.
I’m not just asking for a replacement anymore—I want a full refund. I’ve lost both time and trust in the product. FLO and Dockers need to acknowledge this defect and issue a proper resolution immediately.
I purchased a pair of Dockers boots online, expecting quality from a well-known brand. Unfortunately, within just one month of normal use, the inner sole of one boot tore. I immediately contacted FLO, the seller, and requested a return or exchange. They sent the boots in for inspection—but I was sho...
I purchased a pair of Dockers shoes from FLO, expecting quality and durability. However, in a very short time, the front upper part of the shoe tore despite normal use. Since the product has a 2-year warranty, I sent it in for inspection, expecting a resolution. To my surprise, FLO rejected my clai...
I bought a pair of Dockers boots from FLO store on 22.12.2023, and after wearing them for less than two months, the zipper completely failed! I sent these boots back to FLO for inspection three separate times, yet unbelievably, every time my claim was denied without any valid explanation. This is ab...
I bought a pair of Dockers shoes from FLO, and within just two days, they started smelling awful. This is completely unacceptable for a brand-new product! I expect quality when I purchase shoes, not something that develops a terrible odor almost immediately. I want to return them for a refund, but I...
I bought Dockers boots from FLO on 22.12.2023, but after only two months of actual use, the soles started cracking! These boots were barely worn, yet they're already falling apart—this is clearly a defect in manufacturing quality. When I spoke to FLO's customer representative, they explicitly told m...
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