I purchased a pair of Dockers shoes from FLO, expecting quality and durability. However, in a very short time, the front upper part of the shoe tore despite normal use. Since the product has a 2-year warranty, I sent it in for inspection, expecting a resolution.
To my surprise, FLO rejected my claim, stating that there was no manufacturing defect and sent the shoes back. How can a product with such visible damage be dismissed so easily? I trusted FLO’s guarantee, but now I feel completely let down.
I demand an immediate solution—either a replacement or a refund. This issue must be addressed properly. Has anyone else experienced this problem?
I purchased a pair of Dockers boots online, expecting quality from a well-known brand. Unfortunately, within just one month of normal use, the inner sole of one boot tore. I immediately contacted FLO, the seller, and requested a return or exchange. They sent the boots in for inspection—but I was sho...
I bought a pair of Dockers shoes from FLO, expecting quality and comfort. Instead, I ended up with a painful injury. On the very first day I wore them, the stitching and structure on the left shoe—especially around the pinky toe area—were clearly faulty. It was misaligned and pressed directly on my ...
I bought Dockers boots from FLO on 22.12.2023, but after only two months of actual use, the soles started cracking! These boots were barely worn, yet they're already falling apart—this is clearly a defect in manufacturing quality. When I spoke to FLO's customer representative, they explicitly told m...
I bought a pair of Dockers boots from FLO store on 22.12.2023, and after wearing them for less than two months, the zipper completely failed! I sent these boots back to FLO for inspection three separate times, yet unbelievably, every time my claim was denied without any valid explanation. This is ab...
I bought a pair of Dockers shoes from FLO, and within just two days, they started smelling awful. This is completely unacceptable for a brand-new product! I expect quality when I purchase shoes, not something that develops a terrible odor almost immediately. I want to return them for a refund, but I...
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