I purchased a DJI Mini 4 Pro drone from Media Markt on September 7, 2024. On September 13, during a flight in normal mode, the drone suddenly displayed an "downward vision sensor error" on the controller. Despite no collisions, falls, or impacts, none of the 360-degree sensors are functioning anymore.
This issue occurred unexpectedly during standard use, and I’m highly disappointed with the performance of a premium product like this. I request immediate assistance to resolve the sensor malfunction. Whether it requires repair or replacement, I expect DJI to address this issue promptly to ensure the drone operates as advertised. This level of failure is unacceptable for such an advanced device.
Hello DJI, I’m a user of the DJI Mini 4 Pro, and I experienced a serious issue while filming in ActiveTrack mode. Mid-flight, the drone suddenly lost connection, and instead of executing a stable return-to-home, it veered uncontrollably to the right, flew toward a wooded area, and eventually crashed...
On January 30, 2025, I purchased a DJI Mini 4 Pro Combo drone from Media Markt Marmara Park. On February 1, 2025, I took it to Şile for a test flight. Before flying, I ensured all firmware updates were completed on January 31, 2025, at Mimaroba Beach. During the first test, the tracking mode didn’t...
On October 5, 2024, I was flying my DJI drone around my workplace when, at an altitude of 187 meters and 130 meters away, the drone suddenly lost connection with the controller and disappeared. I rushed to the last known location, as shown on the map, and searched for over three hours in the area, b...
On October 28, 2024, I returned my DJI Mini 4 Pro, purchased through Media Markt’s online store, to their warehouse via Yurtiçi Kargo. I contacted Media Markt Customer Service on October 30 and was assured that the product had been received and my refund would be processed within 3 business days. Ho...
Comments