On October 5, 2024, I was flying my DJI drone around my workplace when, at an altitude of 187 meters and 130 meters away, the drone suddenly lost connection with the controller and disappeared. I rushed to the last known location, as shown on the map, and searched for over three hours in the area, but the drone was nowhere to be found. While I still have all the accessories, the drone itself is missing.
I contacted DJI’s authorized service center, but they redirected me to the importer. When I called the importer, I couldn’t get any response from the technical service. Despite my drone still being under warranty, neither DJI nor the store where I purchased it, nor the importer, has provided any help or followed up on the issue. I'm left without any support, and this is unacceptable. DJI must take responsibility for this failure and resolve my problem as soon as possible.
On November 17, 2025, at 4:00 PM, I used my Corby CX033 drone—purchased on Trendyol and still under warranty—for the very first time. In normal weather conditions, with no wind and clear sunshine, I flew the drone at a medium height for about 3–4 minutes. Suddenly, the connection was lost, and the d...
I purchased a DJI Mini 4 Pro drone from Media Markt on September 7, 2024. On September 13, during a flight in normal mode, the drone suddenly displayed an "downward vision sensor error" on the controller. Despite no collisions, falls, or impacts, none of the 360-degree sensors are functioning anymor...
While flying my DJI Mini 4K drone, it suddenly lost all connection with the remote controller without warning. Shockingly, the Return-to-Home (RTH) function, which is supposed to activate in these situations, didn’t work either. The drone was only about 30 meters away—how can a product from a global...
On January 30, 2025, I purchased a DJI Mini 4 Pro Combo drone from Media Markt Marmara Park. On February 1, 2025, I took it to Şile for a test flight. Before flying, I ensured all firmware updates were completed on January 31, 2025, at Mimaroba Beach. During the first test, the tracking mode didn’t...
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