While testing the free version of DeepL Pro Translate, I was shocked to discover that $344 (₺ equivalent) had been withdrawn from my card without any notice or approval, activating a full one-year subscription I never agreed to. I never saw any clear warning that such a charge would be made, especially not for such a high amount.
I immediately contacted DeepL, clearly stating that I did not plan to use the service and wanted my subscription canceled and my money refunded. To this day, I have received no response. Based on what I’ve seen, many others are experiencing the same issue, which is deeply concerning.
DeepL, I demand an immediate cancellation and full refund. This type of billing practice is unacceptable and needs to be addressed urgently.
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I subscribed to the 1-month free trial on the DeepL Translate website. However, without any renewal reminder or my consent, a charge of $345 is now scheduled to be taken from my card. The payment has not gone through yet only because my card does not currently have enough balance — but the system cl...
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...
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