DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirmation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable.
I immediately submitted a dispute and canceled the subscription, but that’s not enough—I’m also demanding a full refund for the amount that was wrongly taken. I never agreed to be charged, and I would have canceled earlier if I had been properly notified.
DeepL, please take this issue seriously and refund my $104.88 right away. Your service should not operate without user consent. I expect a fast and fair resolution to this problem.
While testing the free version of DeepL Pro Translate, I was shocked to discover that $344 (₺ equivalent) had been withdrawn from my card without any notice or approval, activating a full one-year subscription I never agreed to. I never saw any clear warning that such a charge would be made, especia...
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I signed up for a free trial of DeepL Translate, but without my consent, an annual subscription fee of approximately $105 was charged to my card. This is unacceptable and feels like a breach of trust. I immediately canceled the subscription after discovering the unauthorized charge. However, I coul...
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