I just recently placed an order through the Decathlon internet application, and the order number is TR1168354006. However, after a week, I became concerned because the item had not been shipped. Despite the fact that I contacted customer service, I did not get a response for at least two to three days. After some time, they contacted me to let me know that my order had been misplaced and provided me with a new order number, TR1179779718. My confidence in Decathlon has been severely damaged as a result of their unprofessional and disinterested behavior, as the company is supposed to be reliable. I kindly ask that they make the necessary corrections to their error as soon as possible. Even though I was already very upset and angry, I never imagined that I would have to deal with such a challenge.
I placed my order with number TR3190635175 yesterday, on 14.02.25, but it still hasn’t been shipped. I expected a company like Decathlon to dispatch it on the same day. When I order from other e-commerce platforms, my package is shipped immediately, and even small boutiques manage to ship on the sam...
Good day, I placed my Decathlon order, number TR3615679304, on June 22, 2025. I have since contacted your team via email regarding the status of this order. Each time, I'm told there's a "technical issue" and that my items will be shipped "as soon as possible." However, there has been absolutely no ...
Decathlon really let me down. I used to trust them, but their shady behavior has totally ruined that for me, ordered something on May 11th and it was supposed to get here on May 13th. I had no idea, but they were gonna make me wait till May 15th and then just cancel my order out of nowhere without t...
I placed an order with Decathlon on the morning of Monday, July 7th. Today is Saturday, July 12th, and there is still no sign of my order. I’m planning a weekend trip to the seaside, but the swim goggles, fins, and swim cap I ordered are nowhere to be found. I was informed that my order had supposed...
I bought something from Decathlon, but since they used a different shipping company, my items were never sent to me. I tried to get in touch with the shipping company several times but couldn't reach anyone. I decided to take matters into my own hands and went to their office to get my things. But w...
Comments