I Report Decathlon Order TR3615679304 Shipping Delay For Beach Items

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Good day, I placed my Decathlon order, number TR3615679304, on June 22, 2025. I have since contacted your team via email regarding the status of this order. Each time, I'm told there's a "technical issue" and that my items will be shipped "as soon as possible." However, there has been absolutely no movement on my order; nothing has been dispatched yet. Frankly, these interactions are not reassuring or trustworthy.

Upon reviewing my order, you'll see it consists of beach products. I specifically placed this order for my summer vacation, which is now fast approaching. This significant delay is causing me considerable stress and inconvenience, as I may not receive my essential holiday items in time. This directly impacts my vacation plans and overall enjoyment. I feel deeply let down by Decathlon's unfulfilled promises and lack of resolution. I urgently request that you prioritize and dispatch my order immediately.

July 8, 2025 10:20 AM (7 days after complaint)

Hello Mr. Ahmet, As a result of the investigations, we see that your refund request has been approved. Your refund has been forwarded to your bank. After the necessary control procedures, your bank will reflect the refund amount to your account within a minimum of 24 hours and a maximum of 7 business days. We hope to always see you among us. We wish you healthy and sporty days.

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