Decathlon Didn't Ship My Order for Two Days Despite Urgent Delivery Request
I placed my order with number TR3190635175 yesterday, on 14.02.25, but it still hasn’t been shipped. I expected a company like Decathlon to dispatch it on the same day. When I order from other e-commerce platforms, my package is shipped immediately, and even small boutiques manage to ship on the same day, yet Decathlon hasn’t sent my order from its warehouse for two days. Despite advertising fast shipping, their actual service is far from reliable. I repeatedly told their representatives that it was urgent and needed to be shipped, but they keep brushing me off. I bought this item as a gift, and it absolutely needs to arrive by Monday. I hope someone here can help.
No response has been made and my order has still not been delivered. I want delivery today.
Hello Ms. Kübra, We want you to know that we are very sorry for being late in introducing you to sports. Due to the disruptions experienced, there have been short delays in the shipment of orders. We sincerely apologize to you for this situation. Thank you for your understanding during this process, Stay with sports!
Apologies do not bring back time, and I had to give the product I bought as a gift yesterday, but it reached me today because you delivered it late, causing me to deliver my gift late! Everyone's time is very valuable! And when I looked at the complaints, I saw that you always send late. If you can't do this job, state on your site that you send late! Because time is a very valuable thing, don't steal anyone's time!
